FAQ

Do you need help? Go to see our FAQ section.

Secure Payment:

Our secure payment policy:

The security of your personal data and payment information is paramount to us. For this reason, we only use secure, offsite payment methods provided by some of the top payment gateways available.

- We use PayPal, PayPal takes away the buyer's pain by ensuring online security:

When you checkout with PayPal, PayPal pays the seller themselves, sometimes even before drawing funds from the customer's account, so your financial details stay encrypted and protected. For more information check their website: PayPal

- We use Zip, Zip uses a range of security measures including:

Facial biometrics for identity verification and to prevent the risk of fraud. You may be asked to capture your face or ID documents through your mobile device in order to verify your identity or purchases. For more information check their website: Zip

- We use online banking via Commonwealth Bank Australia, Commbank uses:

Card tokenization to ensure the secure storage of customer card details

AI that monitors and assesses transactions in real-time

EMV 3D Secure to authenticate cardholders and reduce the risk of fraud

For more information check out their website: CommBank

If you do not see a payment method that suits your needs, please feel free to contact us.