Your glasses will be packaged accordingly with recycled packaging! We want to be able to keep our costs down to ensure you get the best prices for the products you want! To ensure this is always the case we will not be using fancy packaging! Just what is necessary to make sure that your glasses arrive back to you safe and sound! This helps us to keep our imprint down! Your glasses will be sent back via the method of shipping you have requested during checkout!
Your glasses will be sent out to you within 7 - 10 working days from the time we receive your frame and lens order or from the time we receive your frames if your are ordering lenses only! This time frame can change a little depending on your requirements!
The responsibility for your glasses leaves us from the moment we hand them into the post office! We are not in charge of how the glasses are handled while in transit back to you! If the unfortunate should happen and the frame is broken, we can send your frame to our frame repairer in Brisbane!
We offer a 12 month manufacturers warenty on all our frames and lenses!
Leah and Gene
"The Team" - 4 Eyes Optical! "4 Eyes 4 Your Eyes!" - Because Eyesight Shouldn't Cost The Earth!