How to Place an Order with our New Site!

How to Place an Order with our New Site!

Hello everyone,

Welcome to our new site! You have probably noticed by now that our new site is quite a bit different to our old site! Unlike a normal goods website, we need to be able to offer you all the lens options and we need to be able to obtain certain information from you to complete your order! Hence the site being structured the way it is! Please find some helpful tips below to help you navigate your way around the site! If you are unsure of what you require or if you need any other help, please feel free to contact us!

If you are using your "Own Frames!"

  • "Click" on the appropriate "Lens Type" (Non-Prescription, Single Vision, Bifocal, Multi-Focal, Free-Form Multi-Focal, Double-Sided Free-Form Multi-Focal or Office/Access Lenses!) These are found on our Home Page under the heading "Using Own Frame!"
  • On the right hand side, you will see a "Quantity" box! This indicates the number of pairs you want! Please select an amount! (The products and prices are for one pair of lenses!)
  • If you are choosing "Single Vision" lenses, you will see a "Type of Lenses" drop down! Here you can choose what lenses you want! (Reading for close up! Distance for distance vision! Intermediate for dashboard/computer work! - Please note for the Intermediate option, your Optometrist will have to give you an Intermediate prescription!) Please choose an option!
  • Next you will see an option to choose the "Type of frame" you will be using! Please "Click" on the circle that represents your frame! (There are no extra charges for Full-Rim Plastic or Metal frames!) 
  • Click "Next" to continue or "Back" to return to the Home Page to make another choice! (If you have made a mistake or want to make changes to your cart at any stage, click on the picture of the cart at the top of the website! Here you can update your order!)
  • Once you click "Next" a popup will appear! This is where you add any "Optional Extras" to your lenses! (Feel free to look around and click on the different categories and options! Nothing will be added to your order unless you click on "Add to Cart!")
  • "Add to Cart" any optional "Extras" you would like!
  • Click "Next" to continue or "Back" to make another selection! (If you have made a mistake or want to make changes to your cart at any stage, click on the picture of the cart at the top of the website! Here you can update your order!)
  • Once you click "Next" and you have chosen prescription lenses another popup will appear! This is the "Prescription" popup! Here you can stipulate how you will be giving us your prescription details! Choose from one of the four options!
  • Click "Save" to continue!
  • From here you will be taken to the "Cart Summary" page where you can make changes to your order!
  • You will then be asked to "Sign-in" or to "Create an account!"
  • Once you reach the "Payment" page, you will see a list of your products once again and near the bottom you will see we have three payment options available! Bank Wire (Where you can pay from your bank account into ours!) PayPal (A secure payment gateway where you can choose to pay using your credit card or PayPal balance!) or Zip (An interest free loan which you can pay off in monthly instalments!)
  • There is a 7 - 10 working day turn around time from the time we receive your frames and payment!

If your are using "One of Our Frames!"

  • "Click" on the apprpriate Frame Category "Standard Frames" or "Fashion Frames!" These can be found below the "Use Own Frame" section on our Home Page!
  • From there you can browse the frames and find one that you like! 
  • Once you found a frame you like! Click "View Detail" this will take you into the frames details page!
  • Click "Next" to proceed or "Back" to choose a different frame!
  • Once you click "Next" a popup will appear! This is where you can choose what "Type of lenses" you would like to add to your new frames! (Feel free to look around and click on the different categories and options! Nothing will be added to your order unless you click on "Add to Cart!")
  • "Add to Cart" your chosen lenses!
  • Click "Next" to continue or "Back" to make a new selection! (If you have made a mistake or want to make changes to your cart at any stage, click on the picture of the cart at the top of the website! Here you can update your order!)
  • Once you click "Next" a popup will appear! This is where you add any "Optional Extras" to your lenses! (Feel free to look around and click on the different categories and options! Nothing will be added to your order unless you click on "Add to Cart!"
  • "Add to Cart" any optional "Extras" you would like!
  • Click "Next" to continue or "Back" to make another selection! (If you have made a mistake or want to make changes to your cart at any stage, click on the picture of the cart at the top of the website! Here you can update your order!)
  • Once you click "Next" and you have chosen prescription lenses another popup will appear! This is the "Prescription" popup! Here you can stipulate how you will be giving us your prescription details! Choose from one of the four options!
  • Click "Save" to continue!
  • From here you will be taken to the "Cart Summary" page where you can make changes to your order!
  • You will then be asked to "Sign-in" or to "Create an account!"
  • Once you reach the "Payment" page, you will see a list of your products once again and near the bottom you will see we have three payment options available! Bank Wire (Where you can pay from your bank account into ours!) PayPal (A secure payment gateway where you can choose to pay using your credit card or PayPal balance!) or Zip (An interest free loan which you can pay off in monthly instalments!)
  • There is a 7 - 10 working day turn around time from the time we receive your order and payment!

We hope this makes things a little clearer for you! We appreciate your patience as we continue to iorn out a fee teething problems! If you need any help, please don't hesitate to contact us via phone, email or through our instant message option on our site! We look forward to assisting you!

Thank you for your custom!

Kind Regards,

Leah and Gene - The Team! "4 Eyes Optical!" - 4 Eyes 4 Your Eyes! "Because Eyesight Shouldn't Cost The Earth!

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