Hello and welcome to 4 Eyes Optical,
4 Eyes Optical is the only Australian online optical swholesaler that continues to live by our original mission when we launched 13 years ago. We are still Australian owned, operated and based. We still use Australian suppliers, proudly supporting local businesses.
4 Eyes Optical is a small family owned business. We have a team of two; Gene who is our Optical Dispenser and Technician with over 30 years of knowledge and experience in both the manufacturing and dispensing of lenses, managing stores and laboratories and Leah, who takes care of the administration side of things. We love the idea that we can have a great relationship with our customers and being a small business allows us to do that. We can offer a more personalised experience, where the bigger companies can not accomplish this.
We specialise in fitting either prescription or non-prescription lenses to our customers existing frames. This means they can reuse and old favourite they have had stored in their drawer or they can use their current frame saving them allot of time and money. We offer free fitting for all full-rim, plastic or metal frames. We can fit other frames, please contact us for more information.
As our customer, you are able to customise your order to suit your own needs and wants. Unlike other online stores you are not forced to get a particular lens to ensure quality. You will get Australian optical standard lenses made of either cr39 or poly-carbonate material. The material used depends on your frame and requirements. We use brands such as Essilor, Aussie Durable Lens and Transition to name a few.
We offer all lens types, coatings and options for a fraction of the cost of your local optometrist or optical store. If you do not see it on our site, please feel free to contact us and we would be more than happy to assist you. All our lenses come with Free hard/anti-scratch coating.
We have our own onsite fitting laboratory where we do 95% of the fitting ourselves. Other specialised frames or specialised lens fitting jobs are sent to our trusted lens manufacturer in Sydney, whom we have used since we started back in 2009. There is no offshore fitting with us. We are able to quality control our customers orders. This allows us to personally check each job as it goes out.
Your glasses will be sent back to you via Australia Post when completed. You will be issued a tracking number once your parcel has been sent. This will make tracking of your parcel easy.
If you have any questions, concerns or possible issues with your lenses, you can speak to either one of us directly. This way you can speak with a local and get any issues dealt with as quickly as possible due to no language barriers or time delays. Thank you for your time. We look forward to assisting you in the near future. Take care and stay safe.
NB: Please stay tuned for some "explainer" videos, showing you how to use our site. Our site is a little antiquated and some find it hard to navigate through. Unlike clothing and footware online stores there is a lot of aspects that need to be addressed when it comes to lenses.